The chains just lost their advantage.

Candour brings you more regulars, more 5-star reviews, and honest feedback. Effortless. App-free.

Book a demo

Free to set up. No card required.

See what your customers see.

Tap to try Candour with your own branding, or scan with your iPhone to see the live customer experience.

App Clip Code — tap to try Candour with your own branding, or scan with iPhone to see the live customer experience

Open Camera, hold over the code, tap the banner that appears.

See what your customers see.

Tap below to experience Candour with your branding, or long-press and select “Open Candour” to see the live customer experience.

Tap to experience Candour with your branding

Or see it with your own logo and branding →

No app. Just tap.

One stand replaces your menus, loyalty cards, Wi-Fi passwords, and review request cards.

iPhone showing Candour app with digital menu, loyalty card, and feedback features

For a decade, the chains had something you didn't.

Costa knew their regulars. Pret knew theirs. Greggs knew theirs. They knew who came in last Tuesday and when they stopped coming back. You couldn't. Now you can.

Three questions worth sitting with.

  1. Of last week's customers, how many do you have any way to reach again?
  2. When someone has a bad experience, do you hear about it before Google does?
  3. Of every hundred walk-ins, how many ever come back?

If “not many,” “rarely,” and “I don't know” sound about right — keep reading.

Loyalty apps fail because nobody taps them.

Candour works because your customers were already going to tap.

A loyalty QR code on its own gets ignored. A “leave us a review” card gets thrown away. Customers don't tap things for no reason. But they will always tap for the menu and Wi-Fi. Candour bundles all four into one tap. Every menu view becomes a chance to enrol a loyalty member. Every Wi-Fi connect becomes a chance to catch honest feedback before it hits Google.

What customers tap for

  • Menu
  • Wi-Fi

What you get back

  • Loyalty members
  • Honest feedback
  • 5-star Google reviews

One tap. Both sides of the deal.

Loyalty

A loyalty card your customers actually keep.

Once they're in for the menu or Wi-Fi, joining your loyalty programme is one more tap. No app, no forms. Their stamp card goes straight to Digital Wallet.

  • Their loyalty card appears on their lock screen when they're near your business. A reminder to visit before they've even walked in.
  • Set tiered rewards that fit your business. Five stamps for a free cookie, ten for a coffee, fifteen for brunch. You decide.
  • Track who's coming back, how often, and when they've earned a reward.
"Loyalty members generate up to 18% more revenue per year than non-members." — Accenture
iPhone showing Candour loyalty stamp card with Apple Wallet pass
Feedback

Catch the bad review before it catches you.

Honest feedback reaches your inbox. Five-star reviews reach Google.

  • A bad experience comes to you privately, before it ends up on Google. You hear about it first, while you can still fix it.
  • When the feedback is positive, customers are gently nudged to post a Google review. You never have to ask.
  • Customers who leave feedback are offered a free loyalty stamp, turning a one-off visit into a returning customer.
  • AI-powered insights show trends across all your feedback, not just individual comments.
  • Negative experiences become improvements. Positive ones become five-star reviews.
iPhone showing Candour customer feedback and Google review redirect

Your QR menu is a one-way door. Candour's is the start of a relationship.

Menus and Wi-Fi are the two things customers will always tap for. Which is why they're the way in.

Menu
  • Unlimited menus — breakfast, lunch, kids, specials.
  • Branded to your venue. Your colours, your logo.
  • Instant updates from your phone. Live immediately.
  • 14-category UK allergen compliance, clearly labelled.
  • Upload your existing menu and Candour builds it.
Wi-Fi
  • One-tap connection. No searching, no passwords.
  • Change credentials anytime, without reprinting a thing.

Three easy steps.

01

Download the app and set up your profile

Pick from loyalty, menus, Wi-Fi and feedback. Turn on whatever suits your business.

02

Place a Candour stand on your tables

Customers tap, it just works. No app download, no passwords, no fuss.

03

Customers tap for the menu and Wi-Fi

They leave as loyalty members, Google reviewers, and regulars who come back.

What changes.

  • A first-time customer today has your stamp card on their phone tonight.
  • A bad coffee on Tuesday becomes an email to you, not a one-star review on Google.
  • When they come back next week, you know their name.

Simple, scalable pricing.

From £35/venue/month.

Every venue is different. A single cafe and a multi-site group don't need the same thing, so we don't price them the same. Tell us about your business and we'll give you a fair quote in 24 hours.

Every plan includes

Unlimited menus · Loyalty stamp cards in Apple Wallet · One-tap Wi-Fi · Honest feedback with Google review redirect · AI feedback insights · Analytics dashboard

Book a demo

Free to set up. One-month trial after a quick setup call. No card required.

Want to try it first?

Download Candour free and have a play. When you're ready, book a demo and we'll set up your venue.

Download on the App Store
Android coming soon

iPhone, iPad and Mac. Android coming soon.

Common questions.

Why bundle menus and Wi-Fi with loyalty and feedback?
Because loyalty cards and review prompts on their own do not get tapped. Customers have no immediate reason. Menus and Wi-Fi are the two things they will always tap for. Combining all four into one tap means every menu view becomes a chance to enrol a loyalty member, and every Wi-Fi connect becomes a chance to catch honest feedback.
Do my customers need to download an app?
No. It works instantly. On iPhone, an App ClipA built-in iPhone feature that opens a lightweight experience instantly when you tap a QR code. No App Store visit, no download, no waiting. opens automatically when they tap. On Android, it opens in their browser. No download, no account, nothing to install.
How does pricing work?
Every venue is different — we tailor a price based on your business size, location count, and what you need. The starting price is £35/month for a single small venue. Bigger or multi-site businesses pay a fair quote we'll work out together. Tell us about your business and we'll get back to you in 24 hours.
Can I try Candour before I pay?
Yes — download the app, build out your menu, loyalty card, feedback setup, all free. When you're ready to go live, you sign in (we capture your name, email, business name) and we'll be in touch to help you set up. You then get a one-month trial of the live product before any payment is due.
Can I change my menu after setting it up?
Yes, instantly, from your phone. Change a price, mark something unavailable, add a special. It's live immediately.
Do you offer annual billing?
Yes — we offer both monthly and annual. Annual saves around 17% versus paying monthly for a year. We'll work out which suits you on the call.
Do you support Android for businesses?

The Candour business app is currently iPhone only. Leave your email below and we'll let you know when Android is ready.

I already have a QR menu. Why switch?
Candour gives you menus, Wi-Fi, loyalty and feedback all from one tap. No extra tools, no extra logins. Unlike a standard QR menu, you can run unlimited menus simultaneously: food, drinks, kids, specials, all from the same QR code.
What about allergens?
Full 14 FSA allergen categories, clearly labelled on every menu. Customers can filter by dietary requirements too. UK compliant out of the box.

One tap. Everything that matters.

Menu. Wi-Fi. Loyalty. Feedback. Google reviews.

Book a demo

We'll set up your venue.